Quote follow-up workflow
Was: 4 hrs/wk of office staff time chasing quotes. Most quotes died at the second touch.
Now: agent re-touches every quote at 48hr / 7d / 14d, branches by job size. Win rate up 22%, 0 hrs of staff time.
30 minutes. We map your workflows, find the labour-heavy parts, and give you a written list of the 3 highest-leverage automations for your business. You leave with the list — whether or not we end up working together.
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On the call, we walk through every recurring workflow in your business — sales follow-up, scheduling, intake, billing, reporting, the lot. Just talking, no slides. Most operators have never had someone do this with them.
Inside every workflow there's a sub-step or two that's eating staff hours. The bit nobody enjoys. The bit that breaks when someone takes annual leave. We find those, score each one, and tell you what's worth automating and what isn't.
By the end of the call, you'll have a written list: the 3 highest-leverage workflows we'd automate first, what each one costs to build, and how many hours/week it'd give back. You take that list whether or not you work with us.
If your business is too early, or the leak is something AI can't fix, we'll say so. We don't take engagements that won't pay back. About 1 in 3 audit calls ends with us telling the operator 'don't build yet, here's what to fix first'.
On the audit call we'll figure out which of these (or others) match your business — and what the math looks like for you specifically.
Was: 4 hrs/wk of office staff time chasing quotes. Most quotes died at the second touch.
Now: agent re-touches every quote at 48hr / 7d / 14d, branches by job size. Win rate up 22%, 0 hrs of staff time.
Was: 1 in 3 calls going to voicemail. Voicemails rarely returned. Roughly $1.2M of jobs/year lost to it.
Now: voice agent on after-hours line + missed-call SMS auto-reply. Missed-call rate dropped from 41% to 6%.
Was: 14 hrs/wk per practitioner on note-writing. Founders doing the gnarly hours after dinner.
Now: note-writing agent drafts SOAP / SOP notes for review. Practitioners now spend ~3 hrs/wk on notes. 11 hrs/wk back, every week.
Was: vendors only heard from agents when they chased. Listings churned at month 2.
Now: weekly vendor-update agent sends market context + listing performance, no agent time. Listings up 38%.
Was: PMs losing half a day a week chasing trades for confirmations and variations.
Now: sub-coordinator agent handles reminders + chasing + escalation. 4 PMs got 8 days/month back collectively.
Was: 18hr median response, customers disputing on PayPal before getting a reply.
Now: CX agent resolves 70%+ of tickets in <5min, escalates rest with full context. Repeat purchase rate up 11pts.
No pitch. No deck. 30 minutes, then you walk with the 3 highest-leverage workflows we'd automate in your business and what each costs to build.
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